It has been a while since I last posted anything on the blog. I have had an eventful few weeks running sales boot camps. This is where I take, in this latest case, young, inexperienced people and introduce them to the exciting world of sales. I say exciting because it is, or can be if you approach it with the right viewpoints and attitude.
Build rapport in face to face sales
Yet there are more ex sales people than anything else. Why is this so? Well, the greatest challenge facing most people is making friends, facing new people and developing rapport. Why is this? Because life didn’t come with an instruction book and most people learn by the hit and miss method. Try something, if it doesn’t work, try something else. If that doesn’t work, give up.
I’m joking, I’m joking. The one thing you should never ever do is give up. By all means vary your approach, but keep trying. How often do we see two competitors battling it out on the sports field. Very often one individual is obviously more talented that the other, and yet so often the underdog wins. Why? He doesn’t know how to give up.
I believe that tenacity is the greatest single attribute any individual can possess. it will overcome any shortfall in talent or skill. Then, if you combine it with the ability to learn, you have the makings of a champion.
I have spent a lot of time training sales people with a deal of success. What I will do is issue a Sales Tip of the Week each week for the foreseeable future. I won’t give you some rehashed, tired old quote from another source, I will give you conclusions I have reached as a result of training courses I have run and results my people have achieved.
Here is the first SALES TIP OF THE WEEK:
DEVELOPING RAPPORT IN A FACE TO FACE SITUATION
Find something about the other person you can like or admire. Just be aware of it. You do not have to comment on it, or compliment the person on it. Just be aware of the favourable feature whenever you are speaking with them. Your admiration will communicate and the other person will feel better and not know why. We communicate on many levels and simply being well disposed towards another shines through.
Try it with anyone you meet. life will be smoother and easier. it’s like magic.
Live well,
Ollie Lind
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